eORDER
Welcome to our new eORDER form!
Let us know if you have any questions. Orders received via email incur an order processing fee; eOrders do not. If you have questions or need more information, please see our eORDER Frequently Asked Questions below.
Thanks!
FIRST TIME HERE? KEEP READING PLEASE.
Once your eORDER is received, you will receive an email confirmation.
If you do not receive this confirmation, we do not have your order. Additionally, this email confirmation serves as your production workorder – it’s the same form we receive.
eORDERs are production orders.
Upon receipt, eORDERs are automatically placed into our production queue. If you need to change/cancel, please CALL US at (760) 931-0504 immediately in hopes we have not completed your job. If outside of business hours (M-F, 8am-5pm), and you need to edit your order, you may reply to your email confirmation with the update, or call our shop and leave a voicemail.
If we have questions, we will email or call you.
While we’re waiting to hear back from you, your order is placed on-hold.
If you receive your email confirmation and don’t hear from us...
...then your job will be ready by the “requested due time” you selected on your eORDER form. We do not provide direct notification a job is complete unless you specifically ask that we call or email you to provide that notification.
eORDER will not provide you a price for your job, nor can you pay via eORDER.
If you have any questions about the price of your job/payment, please contact us before submitting your eORDER.